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Geschäftsbedingungen | devolo","Für alle Bestellungen über unseren Online-Shop gelten die nachfolgenden AGB.",{"translated":2783,"createdAt":2615,"updatedAt":2784,"languageId":2785,"categoryId":2418,"name":2641,"breadcrumb":2786,"linkType":8,"linkNewTab":8,"internalLink":8,"externalLink":8,"description":8,"metaTitle":2787,"metaDescription":2788,"keywords":8,"customFields":8,"apiAlias":2619},[],"2025-10-06T07:59:47.988+00:00","30313936336632352d353863642d3731",{"01977d2f265f705d849f72bfc1a80d29":2640,"01981cc702c0759d9976426a1a42cc1c":2360,"01981cc74d3972b6b15331e46a4cfb17":2641},"Terms and Conditions | devolo","The following terms and conditions apply to all orders placed via our online 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générales de vente\u003C/h1>\u003Cp>\n\u003C/p>\u003Cp>Statut : 08/01/2026\u003C/p>\n\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cstrong>1. Domaine d’application\u003Cbr>\u003C/strong>\u003Cstrong>2. Partenaires contractuels, conclusion du contrat et possibilités de correction\u003Cbr>3. Langue(s) contractuelle(s) et enregistrement du texte du contrat\u003Cbr>4. Conditions de livraison\u003Cbr>5. Paiement\u003Cbr>6. Réserve de propriété\u003Cbr>7. Dommages intervenus pendant le transport\u003Cbr>8. Garanties et conformité\u003Cbr>9. Règlement des litiges\u003C/strong>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>1. Domaine d’application\u003C/h2>\u003Cp>\n\u003C/p>\u003Cp>Les CGV ci-dessous s’appliquent à toutes les commandes passées sur notre boutique en ligne. Notre boutique en ligne s’adresse exclusivement aux consommateurs.\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Un \"consommateur\" est défini comme \"toute personne physique qui agit à des fins qui n'entrent pas dans le cadre de son activité commerciale, industrielle, artisanale, libérale ou agricole\". Un \"professionnel\" est défini comme \"toute personne physique ou morale, publique ou privée, qui agit à des fins entrant dans le cadre de son activité commerciale, industrielle, artisanale, libérale ou agricole, y compris lorsqu'elle agit au nom ou pour le compte d'un autre professionnel\".\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>2. Partenaires contractuels, conclusion du contrat et possibilités de correction\u003C/h2>\u003Cp>\n\u003C/p>\u003Cp>Le contrat de vente est conclu avec devolo solutions GmbH.\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Conformément aux dispositions du Code civil sur la conclusion des contrats en ligne, après avoir visualisé le détail de votre commande, et en particulier son prix total, vous aurez la possibilité d´en corriger d’éventuelles erreurs. Ensuite, le contrat sera conclu lorsque vous cliquerez sur le bouton vous permettant de confirmer votre commande et de reconnaître votre obligation de paiement.\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>3. Langue(s) contractuelle(s) et enregistrement du texte du contrat\u003C/h2>\u003Cp>\n\u003C/p>\u003Cp>La langue disponible pour la conclusion du contrat est le français.\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>Nous enregistrons le texte du contrat et nous vous transmettons par e-mail les données de votre commande ainsi que nos CGV. Vous pouvez consulter le texte du contrat sur votre compte client.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp placeholder=\"Leertaste drücken, um den AI Copilot anzufragen ...\">\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>4. Conditions de livraison\u003C/h2>\u003Cp>\n\u003C/p>\u003Ch3>4.1 Zone de livraison\u003C/h3>\u003Cp>\n\u003C/p>\u003Cp>Nous livrons uniquement en France métropolitaine. La livraison dans la zone suivante est exclue : la France d’outre-mer.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch3>4.2 Frais de livraison\u003C/h3>\u003Cp>\n\u003C/p>\u003Cp>La livraison standard est gratuite à partir d'un montant de commande de 150 euros, TVA comprise.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch3>4.3 Options de livraison\u003C/h3>\u003Cp>\n\u003C/p>\u003Cp>Nous envoyons les produits à l'adresse de livraison indiquée lors du processus de commande.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Toutes les commandes sont expédiées. Vous n'avez pas la possibilité de procéder à un enlèvement de votre commande directement dans nos locaux.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Les produits mis en vente sur notre site ne peuvent pas être livrés dans des consignes automatiques.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>5. Paiement\u003C/h2>\u003Cp>\n\u003C/p>\u003Ch3>5.1 Prix\u003C/h3>\u003Cp>\n\u003C/p>\u003Cp>Les prix applicables sont ceux indiqués au moment de la commande. Il s'agit de prix globaux incluant la TVA.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch3>5.2 Moyens de paiement\u003C/h3>\u003Cp>\n\u003C/p>\u003Cp>En principe, les moyens de paiement suivants sont à votre disposition dans notre boutique :\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Paiement d’avance\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Lorsque vous optez pour le paiement d’avance comme mode de paiement, nous vous indiquons nos coordonnées bancaires dans la confirmation de commande et nous livrons la marchandise après réception de votre paiement.\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Votre carte est débitée immédiatement après que vous ayez passé commande.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Carte de crédit\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Lors de la passation de la commande, vous saisissez les informations relatives à votre carte de crédit.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>PayPal\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Afin de pouvoir régler le montant de la facture via le prestataire de services de paiement PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg („PayPal“), vous devez être enregistré auprès de Paypal, vous identifier avec vos données d'accès et confirmer l’ordre de paiement. L’opération de paiement est réalisée par PayPal après que vous ayez validé votre commande. De plus amples informations sont disponibles lors du processus de commande.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>PayPal peut sélectionner selon des critères propres des clients PayPal et leur proposer d'autres modalités de paiement dans leur compte client. Nous n'avons aucune influence sur l'offre de ces modalités ; les autres modalités de paiement proposées individuellement relèvent de votre relation juridique avec PayPal. Vous trouverez de plus amples informations à ce sujet dans votre compte PayPal.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Apple Pay\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Afin de pouvoir régler le montant de la facture via le prestataire de services de paiement Apple Inc., One Apple Park Way, Cupertino, CA 95014, Etats-Unis (\"Apple\") vous devez utiliser le navigateur \"Safari\", être inscrit auprès d'Apple, avoir activé la fonction Apple Pay, vous identifier avec vos données d'accès et confirmer l'ordre de paiement. L'opération de paiement sera effectuée immédiatement après la passation de la commande. De plus amples informations sont disponibles lors du processus de commande.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Google Pay\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Afin de pouvoir régler le montant de la facture via le prestataire de services de paiement Apple Inc., One Apple Park Way, Cupertino, CA 95014, Etats-Unis (\"Apple\") vous devez utiliser le navigateur \"Safari\", être inscrit auprès d'Apple, avoir activé la fonction Apple Pay, vous identifier avec vos données d'accès et confirmer l'ordre de paiement. L'opération de paiement sera effectuée immédiatement après la passation de la commande. De plus amples informations sont disponibles lors du processus de commande.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Klarna\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Nous vous proposons, en collaboration avec le prestataire de services de paiement Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Suède (\"Klarna\"), les options de paiement suivantes. Sauf stipulation contraire ci-dessous, le paiement via Klarna est soumis à une vérification concluante de votre adresse et de votre solvabilité. Le paiement est effectué directement auprès de Klarna. De plus amples informations sont disponibles auprès de l'option de paiement correspondante et lors du processus de commande.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Achat sur facture via Klarna\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Le montant de la facture est dû 30 jours après envoi de la marchandise et réception de la facture. Le paiement par facture est réservé aux consommateurs.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Klarna peut proposer d'autres modalités de paiement dans le compte client à des clients inscrits chez Klarna et sélectionnés selon ses propres critères. Nous n'avons toutefois aucune influence sur l'offre de ces modalités. Toute autre modalité de paiement proposée individuellement par Klarna relève de votre relation juridique avec Klarna. Vous trouverez de plus amples informations à ce sujet dans votre compte Klarna.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Achat à tempérament via Klarna\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Vous pouvez payer le montant de la facture en 36 mensualités maximum. Pour certaines commandes, un acompte peut être exigé. La date d'échéance dépend du plan de paiement de Klarna. Le mode de paiement « Achat à tempérament via Klarna » est réservé aux consommateurs.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Klarna peut proposer d'autres modalités de paiement (par exemple, des plans de paiement sans intérêts) dans le compte client à des clients inscrits chez Klarna et sélectionnés selon ses propres critères. Nous n'avons toutefois aucune influence sur l'offre de ces modalités. Toute autre modalité de paiement proposée individuellement par Klarna relève de votre relation juridique avec Klarna. Vous trouverez de plus amples informations à ce sujet dans votre compte Klarna.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Sofort/Sofortüberweisung by Klarna\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Pour pouvoir régler le montant de la facture par le biais du prestataire de services de paiement Sofort/Sofortüberweisung by Klarna vous devez disposer d’un compte Klarna et d’un compte bancaire permettant d'effectuer des opérations bancaires en ligne (\"online banking\"), vous identifier en conséquence et nous confirmer l’ordre de paiement. En cas de paiement par virement bancaire instantané (\"Sofortüberweisung\"), Klarna ne procède à aucune vérification de solvabilité. Votre compte est débité immédiatement après passation de la commande. De plus amples informations sont disponibles lors du processus de commande.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>6. Réserve de propriété\u003C/h2>\u003Cp>\n\u003C/p>\u003Cp>Nous demeurons propriétaires de la marchandise jusqu’à son paiement intégral.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>7. Dommages intervenus pendant le transport\u003C/h2>\u003Cp>\n\u003C/p>\u003Cp>Dans l´hypothèse où des marchandises vous sont livrées avec des dommages apparents, intervenus pendant le transport, veuillez faire une réclamation sur lesdits défauts dans les plus brefs délais auprès du livreur et nous contacter sans délai. L’omission d’une réclamation ou d’une prise de contact est sans aucune incidence sur vos droits légaux et leur satisfaction, notamment vos droits à la garantie. Toutefois, vous nous aidez à faire valoir nos propres droits vis-à-vis du transporteur ou de l’assurance des risques de transport.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>8. Garanties et conformité\u003C/h2>\u003Cp>\n\u003C/p>\u003Cp>Le droit en matière de garanties légales s’applique. Nous répondons de celles-ci.\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Vous trouverez sur la boutique en ligne, pour chaque produit une fiche d’informations spécifique ainsi que des informations relatives aux garanties supplémentaires spécifiques éventuellement applicables au produit.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Nos coordonnées :\u003Cbr>devolo solutions GmbH\u003Cbr>Charlottenburger Allee 67\u003Cbr>52068 Aachen\u003Cbr>Germany\u003Cbr>Numéro de téléphone : +49 241 99082-333\u003Cbr>support@devolo.fr\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Le consommateur dispose d'un délai de deux ans à compter de la délivrance du bien pour obtenir la mise en oeuvre de la garantie légale de conformité en cas d'apparition d'un défaut de conformité. Durant ce délai, le consommateur n'est tenu d'établir que l'existence du défaut de conformité et non la date d'apparition de celui-ci.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Lorsque le contrat de vente du bien prévoit la fourniture d'un contenu numérique ou d'un service numérique de manière continue pendant une durée supérieure à deux ans, la garantie légale est applicable à ce contenu numérique ou ce service numérique tout au long de la période de fourniture prévue. Durant ce délai, le consommateur n'est tenu d'établir que l'existence du défaut de conformité affectant le contenu numérique ou le service numérique et non la date d'apparition de celui-ci.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>La garantie légale de conformité emporte obligation pour le professionnel, le cas échéant, de fournir toutes les mises à jour nécessaires au maintien de la conformité du bien.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>La garantie légale de conformité donne au consommateur droit à la réparation ou au remplacement du bien dans un délai de trente jours suivant sa demande, sans frais et sans inconvénient majeur pour lui.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Si le bien est réparé dans le cadre de la garantie légale de conformité, le consommateur bénéficie d'une extension de six mois de la garantie initiale.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Le consommateur peut obtenir une réduction du prix d'achat en conservant le bien ou mettre fin au contrat en se faisant rembourser intégralement contre restitution du bien, si :\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>1° Le professionnel refuse de réparer ou de remplacer le bien ;\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>2° La réparation ou le remplacement du bien intervient après un délai de trente jours ;\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>3° La réparation ou le remplacement du bien occasionne un inconvénient majeur pour le consommateur, notamment lorsque le consommateur supporte définitivement les frais de reprise ou d'enlèvement du bien non conforme, ou s'il supporte les frais d'installation du bien réparé ou de remplacement ;\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>4° La non-conformité du bien persiste en dépit de la tentative de mise en conformité du vendeur restée infructueuse.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Le consommateur a également droit à une réduction du prix du bien ou à la résolution du contrat lorsque le défaut de conformité est si grave qu'il justifie que la réduction du prix ou la résolution du contrat soit immédiate. Le consommateur n'est alors pas tenu de demander la réparation ou le remplacement du bien au préalable.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Le consommateur n'a pas droit à la résolution de la vente si le défaut de conformité est mineur.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Toute période d'immobilisation du bien en vue de sa réparation ou de son remplacement suspend la garantie qui restait à courir jusqu'à la délivrance du bien remis en état.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Les droits mentionnés ci-dessus résultent de l'application des articles L. 217-1 à L. 217-32 du code de la consommation.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Le vendeur qui fait obstacle de mauvaise foi à la mise en oeuvre de la garantie légale de conformité encourt une amende civile d'un montant maximal de 300 000 euros, qui peut être porté jusqu'à 10 % du chiffre d'affaires moyen annuel (article L. 241-5 du code de la consommation).\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Le consommateur bénéficie également de la garantie légale des vices cachés en application des articles 1641 à 1649 du code civil, pendant une durée de deux ans à compter de la découverte du défaut. Cette garantie donne droit à une réduction de prix si le bien est conservé ou à un remboursement intégral contre restitution du bien.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cstrong>Service client\u003C/strong> : +49 241 99082-333, support@devolo.fr, Lundi au Vendredi de 10:00 à 18:00 heures\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>9. Règlement des litiges\u003C/h2>\u003Cp>\n\u003C/p>\u003Cp>En cas de litige, et sous réserve du respect des conditions légales, nous participerons à une procédure de médiation de consommation.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>L’entité compétente de résolution amiable des litiges est la suivante :\u003Cbr>Universalschlichtungsstelle des Bundes am Zentrum für Schlichtung e.V.\u003Cbr>Straßburger Straße 8, 77694 Kehl am Rhein,- Allemagne\u003Cbr>https://www.universalschlichtungsstelle.de/\u003Cbr>mail@universalschlichtungsstelle.de\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>En cas de nullité ou de caducité d’une ou de certaines dispositions des présentes CGV, en tout ou en partie, le reste du contrat reste valable. La clause caduque ou invalide est alors remplacée par les dispositions légales en vigueur.\u003C/p>",{"value":8,"source":81},{},"2025-07-02T12:14:48.078+00:00","2026-04-01T14:06:35.982+00:00",{"content":2826,"verticalAlign":2827},{"value":2820,"source":81},{"value":8,"source":81},[2829,2830],{"name":2538,"source":81,"value":2820,"apiAlias":2544},{"name":2546,"source":81,"value":8,"apiAlias":2544},{"content":2832,"apiAlias":2549},"\u003Ch1>Conditions générales de vente\u003C/h1>\u003Cp>\n\u003C/p>\u003Cp>Statut : 08/01/2026\u003C/p>\n\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cstrong>1. Domaine d’application\u003Cbr />\u003C/strong>\u003Cstrong>2. Partenaires contractuels, conclusion du contrat et possibilités de correction\u003Cbr />3. Langue(s) contractuelle(s) et enregistrement du texte du contrat\u003Cbr />4. Conditions de livraison\u003Cbr />5. Paiement\u003Cbr />6. Réserve de propriété\u003Cbr />7. Dommages intervenus pendant le transport\u003Cbr />8. Garanties et conformité\u003Cbr />9. Règlement des litiges\u003C/strong>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>1. Domaine d’application\u003C/h2>\u003Cp>\n\u003C/p>\u003Cp>Les CGV ci-dessous s’appliquent à toutes les commandes passées sur notre boutique en ligne. Notre boutique en ligne s’adresse exclusivement aux consommateurs.\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Un \"consommateur\" est défini comme \"toute personne physique qui agit à des fins qui n'entrent pas dans le cadre de son activité commerciale, industrielle, artisanale, libérale ou agricole\". Un \"professionnel\" est défini comme \"toute personne physique ou morale, publique ou privée, qui agit à des fins entrant dans le cadre de son activité commerciale, industrielle, artisanale, libérale ou agricole, y compris lorsqu'elle agit au nom ou pour le compte d'un autre professionnel\".\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>2. Partenaires contractuels, conclusion du contrat et possibilités de correction\u003C/h2>\u003Cp>\n\u003C/p>\u003Cp>Le contrat de vente est conclu avec devolo solutions GmbH.\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Conformément aux dispositions du Code civil sur la conclusion des contrats en ligne, après avoir visualisé le détail de votre commande, et en particulier son prix total, vous aurez la possibilité d´en corriger d’éventuelles erreurs. Ensuite, le contrat sera conclu lorsque vous cliquerez sur le bouton vous permettant de confirmer votre commande et de reconnaître votre obligation de paiement.\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>3. Langue(s) contractuelle(s) et enregistrement du texte du contrat\u003C/h2>\u003Cp>\n\u003C/p>\u003Cp>La langue disponible pour la conclusion du contrat est le français.\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>Nous enregistrons le texte du contrat et nous vous transmettons par e-mail les données de votre commande ainsi que nos CGV. Vous pouvez consulter le texte du contrat sur votre compte client.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>4. Conditions de livraison\u003C/h2>\u003Cp>\n\u003C/p>\u003Ch3>4.1 Zone de livraison\u003C/h3>\u003Cp>\n\u003C/p>\u003Cp>Nous livrons uniquement en France métropolitaine. La livraison dans la zone suivante est exclue : la France d’outre-mer.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch3>4.2 Frais de livraison\u003C/h3>\u003Cp>\n\u003C/p>\u003Cp>La livraison standard est gratuite à partir d'un montant de commande de 150 euros, TVA comprise.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch3>4.3 Options de livraison\u003C/h3>\u003Cp>\n\u003C/p>\u003Cp>Nous envoyons les produits à l'adresse de livraison indiquée lors du processus de commande.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Toutes les commandes sont expédiées. Vous n'avez pas la possibilité de procéder à un enlèvement de votre commande directement dans nos locaux.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Les produits mis en vente sur notre site ne peuvent pas être livrés dans des consignes automatiques.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>5. Paiement\u003C/h2>\u003Cp>\n\u003C/p>\u003Ch3>5.1 Prix\u003C/h3>\u003Cp>\n\u003C/p>\u003Cp>Les prix applicables sont ceux indiqués au moment de la commande. Il s'agit de prix globaux incluant la TVA.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch3>5.2 Moyens de paiement\u003C/h3>\u003Cp>\n\u003C/p>\u003Cp>En principe, les moyens de paiement suivants sont à votre disposition dans notre boutique :\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Paiement d’avance\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Lorsque vous optez pour le paiement d’avance comme mode de paiement, nous vous indiquons nos coordonnées bancaires dans la confirmation de commande et nous livrons la marchandise après réception de votre paiement.\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Votre carte est débitée immédiatement après que vous ayez passé commande.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Carte de crédit\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Lors de la passation de la commande, vous saisissez les informations relatives à votre carte de crédit.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>PayPal\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Afin de pouvoir régler le montant de la facture via le prestataire de services de paiement PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg („PayPal“), vous devez être enregistré auprès de Paypal, vous identifier avec vos données d'accès et confirmer l’ordre de paiement. L’opération de paiement est réalisée par PayPal après que vous ayez validé votre commande. De plus amples informations sont disponibles lors du processus de commande.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>PayPal peut sélectionner selon des critères propres des clients PayPal et leur proposer d'autres modalités de paiement dans leur compte client. Nous n'avons aucune influence sur l'offre de ces modalités ; les autres modalités de paiement proposées individuellement relèvent de votre relation juridique avec PayPal. Vous trouverez de plus amples informations à ce sujet dans votre compte PayPal.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Apple Pay\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Afin de pouvoir régler le montant de la facture via le prestataire de services de paiement Apple Inc., One Apple Park Way, Cupertino, CA 95014, Etats-Unis (\"Apple\") vous devez utiliser le navigateur \"Safari\", être inscrit auprès d'Apple, avoir activé la fonction Apple Pay, vous identifier avec vos données d'accès et confirmer l'ordre de paiement. L'opération de paiement sera effectuée immédiatement après la passation de la commande. De plus amples informations sont disponibles lors du processus de commande.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Google Pay\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Afin de pouvoir régler le montant de la facture via le prestataire de services de paiement Apple Inc., One Apple Park Way, Cupertino, CA 95014, Etats-Unis (\"Apple\") vous devez utiliser le navigateur \"Safari\", être inscrit auprès d'Apple, avoir activé la fonction Apple Pay, vous identifier avec vos données d'accès et confirmer l'ordre de paiement. L'opération de paiement sera effectuée immédiatement après la passation de la commande. De plus amples informations sont disponibles lors du processus de commande.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Klarna\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Nous vous proposons, en collaboration avec le prestataire de services de paiement Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Suède (\"Klarna\"), les options de paiement suivantes. Sauf stipulation contraire ci-dessous, le paiement via Klarna est soumis à une vérification concluante de votre adresse et de votre solvabilité. Le paiement est effectué directement auprès de Klarna. De plus amples informations sont disponibles auprès de l'option de paiement correspondante et lors du processus de commande.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Achat sur facture via Klarna\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Le montant de la facture est dû 30 jours après envoi de la marchandise et réception de la facture. Le paiement par facture est réservé aux consommateurs.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Klarna peut proposer d'autres modalités de paiement dans le compte client à des clients inscrits chez Klarna et sélectionnés selon ses propres critères. Nous n'avons toutefois aucune influence sur l'offre de ces modalités. Toute autre modalité de paiement proposée individuellement par Klarna relève de votre relation juridique avec Klarna. Vous trouverez de plus amples informations à ce sujet dans votre compte Klarna.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Achat à tempérament via Klarna\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Vous pouvez payer le montant de la facture en 36 mensualités maximum. Pour certaines commandes, un acompte peut être exigé. La date d'échéance dépend du plan de paiement de Klarna. Le mode de paiement « Achat à tempérament via Klarna » est réservé aux consommateurs.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Klarna peut proposer d'autres modalités de paiement (par exemple, des plans de paiement sans intérêts) dans le compte client à des clients inscrits chez Klarna et sélectionnés selon ses propres critères. Nous n'avons toutefois aucune influence sur l'offre de ces modalités. Toute autre modalité de paiement proposée individuellement par Klarna relève de votre relation juridique avec Klarna. Vous trouverez de plus amples informations à ce sujet dans votre compte Klarna.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch4>Sofort/Sofortüberweisung by Klarna\u003C/h4>\u003Cp>\n\u003C/p>\u003Cp>Pour pouvoir régler le montant de la facture par le biais du prestataire de services de paiement Sofort/Sofortüberweisung by Klarna vous devez disposer d’un compte Klarna et d’un compte bancaire permettant d'effectuer des opérations bancaires en ligne (\"online banking\"), vous identifier en conséquence et nous confirmer l’ordre de paiement. En cas de paiement par virement bancaire instantané (\"Sofortüberweisung\"), Klarna ne procède à aucune vérification de solvabilité. Votre compte est débité immédiatement après passation de la commande. De plus amples informations sont disponibles lors du processus de commande.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>6. Réserve de propriété\u003C/h2>\u003Cp>\n\u003C/p>\u003Cp>Nous demeurons propriétaires de la marchandise jusqu’à son paiement intégral.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>7. Dommages intervenus pendant le transport\u003C/h2>\u003Cp>\n\u003C/p>\u003Cp>Dans l´hypothèse où des marchandises vous sont livrées avec des dommages apparents, intervenus pendant le transport, veuillez faire une réclamation sur lesdits défauts dans les plus brefs délais auprès du livreur et nous contacter sans délai. L’omission d’une réclamation ou d’une prise de contact est sans aucune incidence sur vos droits légaux et leur satisfaction, notamment vos droits à la garantie. Toutefois, vous nous aidez à faire valoir nos propres droits vis-à-vis du transporteur ou de l’assurance des risques de transport.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>8. Garanties et conformité\u003C/h2>\u003Cp>\n\u003C/p>\u003Cp>Le droit en matière de garanties légales s’applique. Nous répondons de celles-ci.\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Vous trouverez sur la boutique en ligne, pour chaque produit une fiche d’informations spécifique ainsi que des informations relatives aux garanties supplémentaires spécifiques éventuellement applicables au produit.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Nos coordonnées :\u003Cbr />devolo solutions GmbH\u003Cbr />Charlottenburger Allee 67\u003Cbr />52068 Aachen\u003Cbr />Germany\u003Cbr />Numéro de téléphone : +49 241 99082-333\u003Cbr />support@devolo.fr\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Le consommateur dispose d'un délai de deux ans à compter de la délivrance du bien pour obtenir la mise en oeuvre de la garantie légale de conformité en cas d'apparition d'un défaut de conformité. Durant ce délai, le consommateur n'est tenu d'établir que l'existence du défaut de conformité et non la date d'apparition de celui-ci.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Lorsque le contrat de vente du bien prévoit la fourniture d'un contenu numérique ou d'un service numérique de manière continue pendant une durée supérieure à deux ans, la garantie légale est applicable à ce contenu numérique ou ce service numérique tout au long de la période de fourniture prévue. Durant ce délai, le consommateur n'est tenu d'établir que l'existence du défaut de conformité affectant le contenu numérique ou le service numérique et non la date d'apparition de celui-ci.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>La garantie légale de conformité emporte obligation pour le professionnel, le cas échéant, de fournir toutes les mises à jour nécessaires au maintien de la conformité du bien.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>La garantie légale de conformité donne au consommateur droit à la réparation ou au remplacement du bien dans un délai de trente jours suivant sa demande, sans frais et sans inconvénient majeur pour lui.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Si le bien est réparé dans le cadre de la garantie légale de conformité, le consommateur bénéficie d'une extension de six mois de la garantie initiale.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Le consommateur peut obtenir une réduction du prix d'achat en conservant le bien ou mettre fin au contrat en se faisant rembourser intégralement contre restitution du bien, si :\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>1° Le professionnel refuse de réparer ou de remplacer le bien ;\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>2° La réparation ou le remplacement du bien intervient après un délai de trente jours ;\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>3° La réparation ou le remplacement du bien occasionne un inconvénient majeur pour le consommateur, notamment lorsque le consommateur supporte définitivement les frais de reprise ou d'enlèvement du bien non conforme, ou s'il supporte les frais d'installation du bien réparé ou de remplacement ;\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>4° La non-conformité du bien persiste en dépit de la tentative de mise en conformité du vendeur restée infructueuse.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Le consommateur a également droit à une réduction du prix du bien ou à la résolution du contrat lorsque le défaut de conformité est si grave qu'il justifie que la réduction du prix ou la résolution du contrat soit immédiate. Le consommateur n'est alors pas tenu de demander la réparation ou le remplacement du bien au préalable.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Le consommateur n'a pas droit à la résolution de la vente si le défaut de conformité est mineur.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Toute période d'immobilisation du bien en vue de sa réparation ou de son remplacement suspend la garantie qui restait à courir jusqu'à la délivrance du bien remis en état.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Les droits mentionnés ci-dessus résultent de l'application des articles L. 217-1 à L. 217-32 du code de la consommation.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Le vendeur qui fait obstacle de mauvaise foi à la mise en oeuvre de la garantie légale de conformité encourt une amende civile d'un montant maximal de 300 000 euros, qui peut être porté jusqu'à 10 % du chiffre d'affaires moyen annuel (article L. 241-5 du code de la consommation).\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>Le consommateur bénéficie également de la garantie légale des vices cachés en application des articles 1641 à 1649 du code civil, pendant une durée de deux ans à compter de la découverte du défaut. Cette garantie donne droit à une réduction de prix si le bien est conservé ou à un remboursement intégral contre restitution du bien.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cstrong>Service client\u003C/strong> : +49 241 99082-333, support@devolo.fr, Lundi au Vendredi de 10:00 à 18:00 heures\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Ch2>9. Règlement des litiges\u003C/h2>\u003Cp>\n\u003C/p>\u003Cp>En cas de litige, et sous réserve du respect des conditions légales, nous participerons à une procédure de médiation de consommation.\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>L’entité compétente de résolution amiable des litiges est la suivante :\u003Cbr />Universalschlichtungsstelle des Bundes am Zentrum für Schlichtung e.V.\u003Cbr />Straßburger Straße 8, 77694 Kehl am Rhein,- Allemagne\u003Cbr />https://www.universalschlichtungsstelle.de/\u003Cbr />mail@universalschlichtungsstelle.de\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\u003Cbr />\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>En cas de nullité ou de caducité d’une ou de certaines dispositions des présentes CGV, en tout ou en partie, le reste du contrat reste valable. La clause caduque ou invalide est alors remplacée par les dispositions légales en vigueur.\u003C/p>","0197cb0f6de670a9b148da0c7f83fd35","0197cb0f5fbe7da39fbf018f2e5a9bd6","60px","20px",{"mobile":19,"tablet":19,"desktop":19},{"mobile":19,"tablet":19,"desktop":19},[2840],{"translated":2841,"createdAt":2417,"updatedAt":8,"salesChannelId":63,"languageId":20,"routeName":64,"foreignKey":2418,"pathInfo":2419,"seoPathInfo":2420,"isCanonical":19,"isModified":19,"isDeleted":33,"error":8,"customFields":8,"id":2421,"apiAlias":69},[],{"data":2843,"status":2851},[2844],{"name":2403,"categoryId":2418,"type":57,"translated":2845,"path":2420,"seoUrls":2848,"apiAlias":2850},{"customFields":2846,"slotConfig":2847,"linkType":8,"internalLink":8,"externalLink":8,"linkNewTab":8,"description":8,"metaTitle":2406,"metaDescription":2407,"keywords":8},{},[],[2849],{"id":2421,"pathInfo":2419,"seoPathInfo":2420},"breadcrumb",200]